• Cathay wins big with UiPath AI25 Award recognition.
  • 160+ bots now streamline operations across 20 departments.
  • Invoice processing time cut by 4X using automation.
  • Flight updates now sent 20X faster with AI tools.

Let’s be real: post-pandemic travel has been like trying to find your gate at an unfamiliar airport—chaotic, high-stakes, and a little bit overwhelming. But while most airlines are still rebooting their systems, Cathay is flying straight into the future—with enterprise AI in the cockpit.

Cathay just landed a spot on the UiPath AI25 Awards list at UiPath FORWARD in Las Vegas. That’s basically the automation industry’s hall of fame. With over 160 bots working across 20+ departments, Cathay isn’t just dipping a toe into digital transformation—it’s diving in headfirst. From faster flight re-seat alerts to lightning-quick invoice processing and tax reports that go from three weeks to two days, Cathay is automating like a pro.

One standout win? Using UiPath’s AI-powered Document Understanding to streamline invoice processing in the SAMEA region—72% of invoices are now handled automatically, slashing processing time by four times. Employees are free to focus on more strategic tasks instead of getting buried in paperwork.

Passenger notifications that used to trickle out now blast through 20 times faster. Back-end functions are running leaner and sharper. Even compliance reporting has leveled up, with automation reducing errors and saving half the usual time.

While other airlines are still figuring out how to bounce back, Cathay is already rewriting the playbook with automation, efficiency, and a future-ready mindset. With UiPath as its tech partner, Cathay is proving that AI isn’t just about speed—it’s about smart, scalable transformation that elevates both customer experience and internal operations.

Cathay’s journey shows that when bots handle the busywork, people get to drive the big ideas. The future of air travel isn’t just in the skies—it’s in the code.

Learn more at www.cathaypacific.com and www.uipath.com.