• Munich Airport wins two Skytrax Awards: “Best Airport Staff in Europe” and “Best Airport in Central Europe.”
  • Ranked No. 8 globally, Munich Airport credits its success to its dedicated team of 33,000 employees.
  • With 1,500 new hires in 2023 and a 5-star quality seal, Munich Airport reaffirms its commitment to excellence.

Munich Airport has once again proven its mettle on the global stage, clinching not one but two prestigious accolades at the renowned World Airport Awards. Recognized for its exceptional service and commitment to excellence, the airport took home the titles of “Best Airport Staff in Europe” and “Best Airport in Central Europe” at the esteemed Passenger Terminal EXPO held in Frankfurt.

In a world where hospitality and efficiency reign supreme, Munich Airport stands tall as a beacon of exceptional customer service. Ranked No. 8 in the world by passengers, it proudly holds the distinction of being the sole German airport to feature among the Top 10 in the global rankings.

Jost Lammers (CEO, Munich Airport) (left) and Edward Plaisted (CEO, Skytrax) (right)

Jost Lammers, CEO of Munich Airport, expressed his delight at the remarkable achievement, stating,

“We are particularly proud that our employees came out on top in Europe. This shows that Munich Airport is also perceived internationally as particularly hospitable. The awards are recognition of the commitment and hard work of our entire airport team.”

Jost Lammers, CEO – Munich Airport

But the recognition extends beyond just the airport staff. With over 33,000 employees contributing their expertise and dedication, Munich Airport has cultivated a culture of excellence that resonates throughout its operations. From public authorities to airlines and car rental companies, each individual plays a vital role in ensuring a seamless travel experience for millions of passengers each year.

The award for “Best Airport Staff in Europe” serves as a testament to the collective efforts of these employees, affirming Munich Airport’s status as an employer of choice in the region. With a strong position on the labor market bolstered by national employer awards, the airport continues to attract top talent, recruiting 1,500 new employees in 2023 through extensive recruitment initiatives.

Meanwhile, the distinction of “Best Airport in Central Europe” underscores Munich Airport’s unwavering commitment to excellence across all facets of its operations. Following a rigorous re-audit in October 2023, the airport was once again awarded the coveted 5-star quality seal by the Skytrax Institute, placing it in elite company alongside Rome and Istanbul as one of only three airports in Europe to achieve this prestigious status.

Edward Plaisted, CEO of Skytrax, commended Munich Airport for its stellar performance, stating,

“We congratulate Munich Airport for their success in winning these important customer awards for 2024. It is always noteworthy to see the front line staff of the airport being recognized, and for Munich Airport, it is a great achievement to be recognized as a leading airport by their customers.”

Edward Plaisted, CEO – Skytrax

As the recipient of these esteemed awards, Munich Airport continues to set the standard for excellence in the global aviation industry, delighting passengers with its world-class service and unwavering commitment to quality.

For more information and to view the full list of winners, visit www.worldairportawards.com.

Instagram: @munich_airport