RTA is shutting the service road at Dubai’s busiest metro stop until end of 2026, and honestly, it’s for a very good reason.
- Bus and taxi service road at Burj Khalifa/Dubai Mall Metro Station closed until end of 2026
- Closure clears the way for construction vehicles only during a major station expansion
- New bus lay-by and alternative parking keep public transport running through the works
- Payoff: 65% more passenger capacity once the upgrade wraps
If you’ve ever tried to catch a bus or grab a taxi outside the Burj Khalifa/Dubai Mall Metro Station during golden hour on a Friday, you already know this stop does not do things by halves. It’s arguably the busiest, most photographed, most Google Maps pinned station on the entire Red Line, so naturally, when it needs work done, the whole city feels it a little.
RTA has confirmed the bus and taxi service road at the station is now closed, and it’s staying that way until the end of 2026. The stretch in question runs along Sheikh Zayed Road near the station, and for the time being, it’s reserved strictly for construction vehicles. No detours for regular traffic here, this lane belongs to the build crew now.

The reason is a good one though. This isn’t random roadworks for the sake of it, it’s a full station expansion designed to catch up with just how much this place gets used. We’re talking passenger numbers that have basically doubled over the past decade, and once the upgrade is done, hourly capacity jumps from 7,250 to 12,320 passengers, a 65% bump. Daily handling capacity is expected to climb to 220,000. Translation: fewer packed platforms, smoother flow during peak commute hours, and considerably less chaos come New Year’s Eve when half of Dubai descends on Downtown at once.
In the meantime, nobody’s being left stranded. RTA has rolled out a proper traffic management plan to keep things moving, including a brand new bus lay-by set up right alongside the existing one, so bus services carry on uninterrupted. Motorists who’d normally use that stretch have alternative parking areas to fall back on, and there’s fresh directional signage around the station pointing drivers toward routes like Jebel Ali and Bur Dubai.
The advice from RTA is simple and honestly just good life advice in general: follow the signage, stick to the posted speed limits, and leave a little earlier than usual if this station is part of your regular route. No exact reopening date has been given beyond “end of 2026,” so this is very much a “settle in” situation rather than a quick fix. But if the tradeoff is a noticeably roomier, faster-moving Burj Khalifa/Dubai Mall station by the time it’s done, that’s eighteen months most commuters will happily take.